Updated on 12 March 2025

This privacy notice for Should Neurshard ("we," "us," or "our") explains how we collect, use, store, and share information when you use our services ("Services"), including when you visit our website or contact us. Questions? Contact us at [email protected].

Overview

We process personal data to run the Website, answer enquiries, connect you with third-party platforms at your request, comply with the law, secure our services, and improve performance. You have privacy rights under applicable law. If you do not agree with this notice, please do not use our Services.

Data we gather

We may collect technical data such as IP address, device and browser type, pages viewed, timestamps, and crash logs, as well as information you submit, for example your name, email, and phone number when you ask to be connected to a third-party platform. Some technical data may not identify you.

You are not required to provide information, but without it we may be unable to offer certain features. The Website is not intended for children under 18; if we learn that we have collected a child's information, we will delete it promptly where required.

Purposes and legal grounds

We process information to run the Website, answer enquiries, connect you with third-party platforms at your request, comply with the law, secure our services, improve performance and analytics in our legitimate interests, and defend our legal rights. Depending on the activity, we rely on your consent, legitimate interests, and/or legal obligation as applicable.

	Usual purpose	Usual legal basis
1	Pass your details on to a third-party platform you ask us to connect you with	Consent / steps taken before entering a contract at your request
2	Customer support, security, fraud checks, analytics, and business operations	Legitimate interests and/or a legal requirement

Sharing and overseas transfers

We may disclose data to service providers bound by confidentiality; to third-party platforms when you ask for an introduction; to professional advisers; to regulators or authorities where the law requires; and to a successor in a merger or sale of assets. Data may be handled outside your country; where needed, we apply suitable safeguards such as standard contractual clauses or other mechanisms recognised by applicable law.

Cookie settings

We and our partners may use cookies and similar tools for essential operation, preferences, analytics, and marketing where permitted. You can control cookies in your browser settings; blocking some cookies may affect functionality. This service does not respond to Do-Not-Track signals.

Category	Use
Essential only	Security, session, and essential site functions.
Features / performance	Store preferences and track aggregated usage to help improve the Website.

Retention, security, and third-party websites

We keep information only for as long as needed for the purposes above and to meet legal requirements, then delete or anonymise it where possible. We apply reasonable safeguards, but transmission over the internet is never completely risk-free. Third-party sites we link to have their own policies.

Your rights and policy updates

Subject to local law, you may request access, correction, deletion, restriction, portability, or object to certain processing, and withdraw consent where processing is based on consent. We may update this notice by posting a new version on the Website.